Widerrufsrecht
The right of withdrawal, also known as the right of revocation, is a right granted to consumers in many countries to cancel a contract within a specified period that they entered into online, over the phone, or outside of a physical business location. This means that the consumer can annul the contract and return the purchased goods or services without providing any reasons.
Typically, the withdrawal period is at least 14 days from the moment the consumer received the goods or services. During this time, the consumer has the opportunity to inspect the goods or services and decide whether they wish to keep them. If the consumer chooses to exercise the right of withdrawal, they must inform the seller within the specified period and return the goods or services.
It is important to note that the right of withdrawal does not apply in all cases, for example, to customized products or digital content that has already been downloaded. It is advisable to read the seller's terms and conditions to determine if the right of withdrawal applies and what conditions govern it.
The right of withdrawal plays a crucial role in protecting consumer rights and provides important reassurance for remote purchases. It allows consumers to examine products or services at their leisure and return them if necessary, without being bound to the contract.
